HELPFUL RESOURCES

Getting Started in CSN

A playlist is available for new users to CSN, or any users that would like a refresher. Videos include: How to Create an Account, Security, Entities & Roles, Dashboards & Widgets, CSN Features (messaging, support tickets, Iowa map), and Legal Residence. Email CSNstaff@iowacounties.org to get the link for learning videos.

Expert Users

There are expert users in each region to assist CSN users enter client information, claims, funding requests, etc. It is a responsibility of expert users to attend quarterly meetings to learn new features within CSN and test the new features in the system prior to production releases.

Julie Albright

Rolling Hills

Danelle Bruce

Southwest Iowa MHDS

Sarah Berndt

SEIL

Julie Davison

East Central

Karen Dowell

CSS

Sue Duhn

Sioux Rivers

Kathy Egbert

CROSS

Katie Fisher

CROSS

Erin Flanagan

East Central

Louise Galbraith

Rolling Hills

Kris Gardner

Southwest Iowa MHDS

Ryan Hemmer

Heart of Iowa

Lisa Hill

CICS

Cel Hlubek

Eastern Iowa MHDS

Lisa Kempf

Heart of Iowa

Tanya Martinson

CICS

Sarah Montgomery

East Central

Brenda Olson

CSS

Lisa Rockhill

Sioux Rivers

Wendy Schmitz

CICS

Cheri Sexton

Eastern Iowa MHDS

Betsy Stursma

CICS

Karen Wilcoxson

South Central Iowa Behavioral Health